The new ‘My Southwark’ office has opened in the Market Place at the Blue, replacing the former Bermondsey One Stop Shop in Spa Road.

“It is our mission statement as a council to treat every resident as if they were a member of our own family, and that starts with the council’s customer service, which has needed improving,” said council leader Cllr Peter John.

“The new customer service point at The Blue is great because it is right in the heart of Bermondsey and provides a focal point for local residents to come and carry out a whole range of services – from paying council tax to dealing with rent account queries.

“It will give people the freedom to choose when they access a particular service and will let them choose between talking to an advisor and accessing their own online account.

“I want this to be the blue print for the delivery of much improved customer services from the council across the whole of Southwark.”

For further information visit: www.southwark.gov.uk/servicepoints